Quality Policy

MC Carrier LLC provides comprehensive freight transportation services for products, commodities, merchandise, and cargo by ground using trucks. We apply a Quality Management System (QMS) in accordance with the ISO 9001: 2015 standard to ensure the highest operational and service standards.

Our Quality Management System is designed to:

• Serve as the foundation for the optimal organization and operation of MC Carrier LLC.
• Continuously improve the quality of services we provide.
• Ensure and enhance customer satisfaction by meeting or exceeding expectations and requirements.

MC Carrier LLC is committed to:

• Complying with all applicable legal, regulatory, and customer requirements.
• Continuously improving the effectiveness of our Quality Management System.

Quality Objectives and Responsibilities

The Management sets clear quality objectives covering all aspects of our operations, with the primary goal of improving service quality. The implementation of the QMS is mandatory for all employees, ensuring their active participation and commitment to maintaining and enhancing quality.

We systematically assess the QMS to guarantee continuous improvement and effectiveness.

Our Quality Commitment:

“We ensure quality is present from inception to completion in all that we do.”

As a service-driven freight transportation company, MC Carrier LLC is dedicated to:

• Continuously improving service quality and communication.
• Ensuring on-time pickup and delivery.
• Providing an exceptional customer service experience.

We also remain committed to:

• Promoting this Quality Policy throughout the organization.
• Complying with FMCSA and all regulatory requirements.
• Regularly reviewing the suitability of this policy to ensure its relevance and effectiveness.

Ion Lupusor
President, MC Carrier LLC